Terms of Service

1. Agreement to Terms

By accessing and using Xnutri's website and services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to these terms, please do not use our services.

2. Services Description

Xnutri provides online nutrition consultation services, personalized meal planning, educational workshops, and related nutrition guidance. Our services are designed to support your health and wellness goals through evidence-based nutrition advice.

3. User Responsibilities

As a user of our services, you agree to:

• Provide accurate and complete information during registration and consultation
• Maintain the confidentiality of your account credentials
• Notify us immediately of any unauthorized use of your account
• Use our services only for lawful purposes
• Follow the nutrition advice and recommendations responsibly

4. Professional Advice Disclaimer

While our nutritionists are certified professionals, the information and advice provided through our services are for educational and informational purposes. Our services are not a substitute for professional medical advice or emergency care. Always consult with your healthcare provider for medical concerns.

5. Payment Terms

Payment for services is required in advance unless otherwise agreed. We accept various payment methods as indicated during the booking process. Refund policies will be communicated at the time of service purchase.

6. Cancellation and Rescheduling

You may cancel or reschedule appointments according to our cancellation policy. Late cancellations may be subject to fees. Please refer to your service agreement for specific terms.

7. Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of Xnutri and protected by copyright laws. You may not reproduce, distribute, or create derivative works without our written permission.

8. Privacy and Data Protection

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

9. Limitation of Liability

Xnutri and its staff shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use or inability to use our services, even if we have been advised of the possibility of such damages.

10. Modifications to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting on this website. Your continued use of our services after changes constitutes acceptance of the modified terms.

11. Termination

We reserve the right to terminate or suspend your access to our services immediately, without prior notice, for conduct that we believe violates these terms or is harmful to other users, us, or third parties, or for any other reason.

12. Governing Law

These terms shall be governed by and construed in accordance with the laws of Indonesia, without regard to its conflict of law provisions.

13. Contact Information

If you have any questions about these Terms of Service, please contact us:

Xnutri
Jl. Braga No. 21, Sumur Bandung, Bandung 40111, Indonesia
Email: [email protected]
Phone: +62 22 719 8432